[Updated Jul 2025]
Amphi Studios (“Amphi,” “We,” or “Our”) is owned and operated by Lilee Design Company Limited.
These Terms and Conditions govern your access to and use of Amphi Studios’ coworking space, event space, and related services (“Services”). Please read these terms and conditions carefully. By accessing our physical space, website (amphistudios.com), or using our Services, you (“Member,” “Customer,” “Authorized Representative,” “you,” or “your”) agree to be bound by our General & Privacy Terms and Conditions , and the below following Terms & Conditions that is most relevant to you as communicated in our booking form and/ or agreement you sign and commit to in becoming our member and/ or to use our services and facilities.
- Facilities space booking customers: Facilities Booking General Terms and Conditions
- Equipment rental & Mailbox/ Locker/ Storage rental customers: Equipment Rental, Mailbox & Storage Terms and Conditions
- Retail purchase customers: Retail Terms and Conditions
- Pass, Plans & Package customers: Pass, Plans & Packages Terms and Conditions
We may update these Website Terms and Conditions and the Terms and Conditions for accessing our property or services, when necessary, without prior notice. It is your responsibility to familiarize yourself with these terms and any changes.
1. Confirmation of Hire and Access
- Amphi shall supply the Equipment, Mailbox, or specific Storage Space as specified in the Invoice or Rental Form (“Agreement”) to the Customer during the booking period(s) (from the Start Time to the End Time on the Date(s) Needed), subject to Amphi receiving full payment.
- Booking periods are not reserved until full payment has been confirmed received by Amphi and Agreement has been signed and confirmed received by Amphi.
- Unless separately agreed with Amphi:
- The Equipment, Mailbox, or specific storage space will not be made available to the Customer outside of the Booking Period. The Customer should ensure that sufficient time has been allocated to pick up and return the Equipment.
- Equipment hired can only be used within Amphi Studios. Use outside Amphi Studios will incur surcharge(s).
- Access to Equipment, Mailbox, and specific storage spaces is only available during Amphi’s operational hours or within the facility booking period as detailed in your Invoice or Booking Form.
2. Authorized Representative
The individual who makes the purchase is considered the Authorized Representative, with authority to manage their booking or agreement with us.
No guests of Authorised Representative are allowed to access Equipment, Mailbox or specific storage space, unless written approval is given to us.
Changes to the Authorized Representative require written notification signed by both the initial and new representatives. Amphi is entitled to rely on communications to or from the Authorized Representative. You may not assign or transfer your rights or obligations without our prior written consent.
3. Payment Terms
- You are obligated to pay the fees outlined in your invoice or booking agreement.
- Bookings and/ or facility credits (if any) are both non-transferable and cannot be rolled over without written approval.
- The Customer will be charged an extra hour of overtime at full hourly rate once exceeding 15 minutes of Equipment rental start or end time, and the same for every hour thereafter. The Customer will be charged a full hourly rate x2 for every hour overtime past booking operation hours (10pm-8am) or on public holiday(s).
- Any booking changes after the agreed invoice/ booking agreement may incur additional charges to be quoted by Amphi.
- Late payments accrue interest at 10% per annum.
- Amphi may suspend Services or terminate the Agreement for outstanding payments.
- Fees are non-refundable unless otherwise specified.
4. Service Retainer/Equipment Deposit
- The Service Retainer serves as security for your obligations and is not a payment reserve.
- You authorize Amphi to deduct amounts owed from the Service Retainer.
- You must replenish any deducted amounts within seven (7) days.
- In the event that any equipment or storage space is returned faulty or damaged, you are responsible for covering the full cost of repair and/or replacement, even if such costs exceed the amount of the Service Retainer. Amphi will provide you with an invoice for any costs exceeding the Service Retainer, which must be paid within 7 days of receipt.
- Failure to replenish may result in Agreement termination and forfeiture of the remaining Service Retainer as liquidated damages.
- Subject to full compliance with the Agreement, the Service Retainer balance will be returned within thirty (30) days after termination or expiration, provided all necessary bank account information has been provided.
5. Changes/Cancellations
Additional services and/or equipment hire and may incur additional charges.
Changes to equipment rental and/ or specific storage space(s) made less than two (2) business days from the Start Time will incur a handling fee equivalent to 10% of the total Charges, subject again at all times to availability and agreement by Amphi.
All changes are subject to availability.
Amphi may immediately terminate the Agreement and withhold the supply of services by giving the Customer a written notice if the Customer fails to pay any amounts by its due date, breach any terms of the Agreement, enters into liquidation, becomes bankrupt or is unable to perform the terms of the Agreement.
No refunds will be made should the termination of the agreement is made by the Customer within the agreement period.
On completion or termination of the Agreement:
- In the event of the termination of the agreement, whether by Amphi of the Customer, the Customer shall remove the contents from the Product(s) no later than the fate in which such termination is effective. Otherwise, Amphi may empty and may dispose the contents as if the contents were abandoned property of no value. Any charges incurred from disposal shall be paid for by the Customer.
- any contractual term that is intended to continue in force after completion or cancellation shall remain in full force; and
- completion or termination of the Contract shall not affect any rights or obligations of the parties that have accrued up to the date of completion or cancellation, including the right to claim damages in respect of any breach of the Contract.
- For the avoidance of doubt, Customers who fail to give sufficient written notice of cancellation or are absent on the Date Needed, will not be entitled to any refund of sums paid, which shall be deemed to be forfeit and payable to Amphi absolutely.
6. Terms Relating to Equipment Rental
The client nor will pledge, mortgage or encumber the rented equipment or its rights hereunder and the Client will not permit same to be subjected to any lien, charge or encumbrance.
Equipment provided by Amphi shall be used only for its proper intended purpose and in accordance with any instructions provided by Amphi regarding its use.
Amphi does its utmost to ensure Equipment rented is fully functional prior Client’s start of usage. The Client is also responsible to verify prior start of use. Amphi does not take responsibility for any interruptions, liability and/or loss incurred should rental equipment malfunctions during booking period, whether not discoverable by Amphi or Client.
Any shortage / damage / malfunction be reported immediately when possible or upon return of equipment. Except for normal wear and tear of rental equipment, the Customer will be responsible for compensating Amphi for any loss and/or damage to equipment for its full replacement value.
7. Terms Relating to Mailbox/ Locker/ Studio Storage Rental
All mailboxes, lockers and storage space and services within Amphi Studios are the property of Amphi.
Unless with advance request and permission from Amphi, the Customer can only access storage space and service(s) during Amphi Studios’ operation hours (Monday-Friday, 9am-6pm).
Only Office Room and Up & Go virtual memberships have the right to use Amphi Studios’ business address and mail handling service(s).
Sufficient proof of identity and authorization to register and receive mail on behalf of the company/ trade name at Amphi Studios must be provided to Amphi upon registering for mail handling services.
Authorised Representatives using Amphi’s business address and mail handling services must sign an Anti-Money Laundering form confirming its business is compliant with Hong Kong law and specifically, the anti-money laundering and counter-terrorist financing ordinance (Chapter 615).
Amphi reserves the right to reject and report to local government authorities any mail received from company/ trade name businesses not registered with us. Any registered person and/ or company misusing Amphi Studios’ address and mailing services, especially if for any fraudulent or unlawful purposes, is considered a breach of Agreement/ Booking Form and may result in their termination. Amphi also reserves the right to charge for additional usage and/ or claim compensation for any loss/ charges that may incur.
Please refer to Pass Plan and Packages Terms for more membership information.
Amphi Studios is not responsible for any mail or parcel items that arrive damaged, faulty and/ or defective.
Any suspicious mails, parcels and/ or objects containing dangerous or illegal goods, Amphi reserves the right to reject from receiving them or dispose of them at our sole discretion.
The Customer agrees and acknowledges Amphi will reject any mail or parcel, or accumulated number of mail or parcels that occupy a volume of 10 cubic feet or above. Any mail or parcel stored exceeding 10 cubic feet will be returned as well.
The Customer agrees that any mail or parcel:
- exceeding 3.5 cubic feet will be kept for the 1 business day counting from day after the item is received, at no charge. A fee of HKD$20 per item per day will be charged thereafter.
- exceeding 1 cubic feet will be kept, at no charge, for 2 business day counting from day after the item is received. A fee of HKD$10 per item per day will be charged thereafter.
- below 1 cubic feet will be kept, at no charge, for 10 business days counting from the day after the item it received. A fee of HKD$5 per item per day will be charged thereafter.
The Customer accepts that Amphi will dispose of any items not collected after 1 month from the day it was received without further notice and you waive all rights in respect of the same.
The Customer accepts that any unreturned/ lost mailbox key will incur a replacement fee of HK$150 per key.
Any storage shortage / damage / malfunction must be reported immediately when possible. Except for normal wear and tear of storage spaces, the Customer will be responsible for compensating Amphi for any loss and/or damage to storage space for its full replacement value.
The Customer agrees to not store in the storage spaces:
- Any combustible, inflammable or hazardous materials or substances.
- Any food or any other items that may have an objectionable odour or that may decay.
- Any item that would result in a violation of any law or regulation applicable to Amphi.
- Any item that Amphi has determined to be unsuitable for storage in the Space.
The Customer understands that storage space(s) are not designed for the protection or security of items that have intrinsic monetary value; collectible items or other irreplaceable items and that Amphi affords no such protection or security. Storage of Customer’s belongings is understood to be at Customer’s own risk.
Amphi shall not be liable for any damages or loss to the Customer with respect to the contents of the Product as a result of theft, disappearance, vandalism, fire, water, leaking pipes, hurricane, rain, electrical malfunction, explosion, any act of God or any other situation out of the control of Amphi.
The Customer acknowledges that Amphi does not maintain insurance for the Customer against the loss of the contents of the Customer’s belongings. The Customer also acknowledges and agrees to maintain appropriate liability and casualty insurance relating to its belongings stored at Amphi, which is at the Customer’s own risk.
The Customer also acknowledges that Amphi shall have the right to open and if necessary, empty its belonging(s) if access is required to make repairs to the Space or Space systems and equipment that may be in or near the Customer’s belongings necessitating access from within the Customer’s belongings.
8. Waiver of Claims
To the extent permitted by law, you waive all claims against Amphi Parties resulting from injury, damage, loss, or theft, except to the extent caused by the gross negligence, willful misconduct, or fraud of the Amphi Parties.
Amphi shall not be held to be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure is caused by events, circumstances or causes beyond its control.
9. Indemnification and Limitation of Liability
- Amphi’s total liability to the Customer shall not in any event exceed the Charges detailed in Invoice.
- The Amphi Parties are not liable for indirect, special, incidental, consequential, reliance, or punitive damages, or any loss of profits or business interruption.
- You will indemnify the Amphi Parties from claims resulting from any breach of this Agreement or any actions or omissions, except to the extent a claim results from the gross negligence, wilful misconduct or fraud of the Amphi Parties.
- You are responsible for damages caused by your guests and vendors.
- Amphi Parties shall not be liable for any obligations arising out of a settlement made without its prior written consent.
10. Insurance
You must maintain personal property insurance and commercial general liability insurance. You are also responsible for workers’ compensation insurance.
11. Other Members & Third-Party Services
Amphi is not responsible for the actions of other members or third parties. Disputes between members or guests are not Amphi’s responsibility. Third-Party Services are governed by separate agreements between you and the Third-Party Service Providers.
12. Third Party Rights
A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623, Laws of Hong Kong) to enforce any term of this Agreement.
13. Arbitration
This Agreement is governed by the law of Hong Kong. Any dispute shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in English.
14. Miscellaneous
- Nature of the Agreement: This is a service agreement, not a lease. You do not have exclusive possession of any part of the space(s) of Amphi Studios.
- Relationship of the Parties: The relationship is not that of landlord-tenant. No security of tenure, tenancy interest, leasehold estate, or other real property interest is created. The parties are independent contractors.
- Waiver: Waivers must be in writing and signed by the waiving party.
- Subordination: This Agreement is subordinate to Amphi’s Lease.
- Severable Provisions: Invalid provisions do not affect the remaining provisions.
- Notices: Notices will be given via email and are effective on the first business day after being sent.
- Headings; Interpretation: Headings are for convenience only. “Including” means “without limitation.”
- Counterparts and Electronic Signature: The Agreement may be executed in counterparts, including electronic signatures.
- Anti-Money Laundering: You warrant compliance with Anti-Money Laundering Laws and will provide requested documentation.
- Entire Agreement: This Agreement constitutes the entire agreement and supersedes any previous agreements.
- Language: The English version prevails in case of conflict.
By using Amphi Studios’ Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.